Bringing your CRM and Contact Center together
Expert consulting, solution design, and implementation to elevate your service.
Our Solutions
Contact Center & Omnichannel
Leading solutions and services to create seamless experiences across the customer journey
Business Analytics
Use insights from the business to take action and transform your operation
Artificial Intelligence
Embrace AI so teams will become more efficient while empowering customers to achieve more
We collaborate with leading technology provider to deliver customized solutions that tackle complex challenges, always keeping customer success at the heart of everything we do.


Simple. Fast. Integrated! Maximize the value of your Salesforce & Genesys investments.
Our Services
We bring together the best of both worlds—Salesforce, the #1 CRM, and Genesys, the leader in Contact Center solutions, to deliver customer experiences that stand out. Our unique dual-platform expertise sets us apart, enabling seamless integration, faster deployments, and smarter solutions. By speaking the language of both platforms, we help your business unlock value faster, streamline operations, and elevate every customer interaction.
Consulting Services
Business and Technical consulting tailored strategies so your Contact Center can deliver exceptional service.
Professional Services
Seamless integration of contact center and CRM solutions.
Managed Services
Continuous support to enhance your service delivery capabilities and uptime.
Custom Solutions
When you need to leverage capabilities beyond what the product has OOTB, our teams can develop a custom solution to meet your needs.
Contact Us
Get in touch for expert consulting and support in contact center solutions tailored to your needs.
engage@latitude.cx
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Latitude CX Inc.






Alpharetta - GA